Reference

How putrijp login Protects Your Personal Data

Your privacy on putrijp login is governed by clear, written rules — we collect only what we need to run your account, process deposits via DANA, OVO, GoPay…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction records securedYou may request data access at any timeRetention periods stated clearlyContact our privacy team via live chat
putrijp login How putrijp login Protects Your Personal Data
PRIVACY CONTACT CHANNELS

How to Reach Our Privacy Team

If you want to review, correct or delete the personal data we hold on your account, our privacy support team is reachable through three direct channels.

Live Chat Available 07:00–23:00 WIB, seven days a week. Start a chat session from the footer of any page, quote your account ID and state 'privacy request' so the agent routes you correctly.
Email Support Send your privacy request to our dedicated support address. Include your registered email, the type of data you are asking about and whether you want access, correction or deletion.
Account Settings Panel Log in, go to Account Settings, then select Privacy & Data. You can download a summary of your stored profile data or submit a deletion request directly from this panel without contacting support.
DATA HANDLING STANDARDS

Six Ways We Secure and Respect Your Data

Every measure below is operational — not a policy statement we keep on paper. These six practices are the actual controls applied to your account data from the moment you register through…

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.2 or higher. Payment tokens from DANA, OVO, GoPay and QRIS never travel in plain text across our network at any point.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from the cookie banner that appears on your first visit to any page.

Account Security Layer

Your account password is stored as a salted hash — our staff cannot read it. We alert you by email whenever a new device logs in, so you can spot unauthorised access and contact us immediately.

Data Retention Schedule

Active account data is retained for the duration your account is open. After account closure, transactional records are held for a maximum of five years for legal compliance, then deleted. Profile data is removed within 30 days of a confirmed deletion request.

Third-Party Data Sharing Policy

We share data only with payment processors (DANA, OVO, GoPay, QRIS infrastructure partners) to complete transactions. No marketing platform or advertiser receives your personal data under any arrangement.

Your Right to Access and Correct

You may request a full export of your stored data at any time via Account Settings or live chat. Corrections to name, address or contact details can be submitted the same way and are processed within seven working days.

Privacy Policy Questions We Hear Most Often

The questions below come directly from account holders asking about how their information is stored, who can see it, and what steps to take if something needs to change. Each answer reflects the actual process we follow — not a generic template.

We collect your name, email address, date of birth, and the payment-method references you use — such as your DANA or OVO wallet identifier. Device information such as IP address and browser type is also logged for security purposes.

We store tokenised references provided by each payment processor, not raw wallet credentials. Your actual DANA pin, OVO password or GoPay login are never transmitted to or stored on our servers at any stage of a transaction.

Yes. Log in, navigate to Account Settings, then Privacy & Data, and select 'Download My Data'. You will receive a file within 72 hours covering your profile, transaction history and communication records linked to your account.

Submit a deletion request via Account Settings or contact us on live chat between 07:00 and 23:00 WIB. We confirm deletion of profile data within 30 days. Transactional records are retained for up to five years as required for legal compliance.

We share data only with the payment processors — DANA, OVO, GoPay, QRIS — needed to complete your transactions. No advertising network, data broker or marketing platform receives any part of your personal information under any agreement.

Session cookies keep your login active during a visit. Analytics cookies measure which pages load correctly and how quickly. You can accept, reject or customise cookies through the banner shown on your first visit, and update preferences any time in your browser settings.

Reach our privacy team via live chat (07:00–23:00 WIB) or email support. Quote your registered email and describe the concern. We aim to acknowledge all data complaints within 24 hours and resolve them within seven working days.